Returns & Exchanges

At Geekay Bikes, we want you to ride with absolute confidence. If your gear isn't the perfect fit, our hassle-free return policy ensures a smooth process for exchanges or refunds within 10 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and navigate to your order history to select the bike or accessory you wish to return, or contact our support team directly.

• 2.
  Quality Inspection

  Ensure the product is in its original packaging, unused, and includes all manuals and tools; our team will verify the item's condition upon arrival.

• 3.
  Secure Packaging

  Repack your items securely to prevent damage during transit and attach the prepaid shipping label provided by our logistics partner.

• 4.
  Refund or Exchange

  Once the inspection is complete, we will process your full refund to the original payment method or dispatch your replacement gear within 5-7 business days.